Sunday, March 31, 2024

Cruise line loyalty programs: The ultimate guide

celebrity cruise loyalty program

That prompts us to downgrade the value of this perk considerably. We love that Holland America will let kids sail free on select journeys at this tier. The line isn't necessarily known as a family line, but if you have kids (or grandkids) and are a Holland America fan, this could save you a lot of money. Some purchases — future cruise deposits, cash advances and casino charges — are excluded from the onboard purchase bonus. All other onboard purchases count — even the hotel service charges, beverage service charges and taxes that show up on final bills.

Learn About Reward Programs

We're just a little surprised that Princess doesn't offer this perk until the third tier of its loyalty program. So, if you sail in a suite on a seven-night cruise, you will earn two cruise credits and seven cruise days. Once you reach Platinum, you'll get everything in earlier tiers plus a 15% discount on internet packages, which is a great perk. If you cruise with family or friends, we think the best perk in Holland America's program is the complimentary cruise fare for kids and extra guests staying in your cabin on select sailings. As noted above, this is a 4-Star Mariner perk that also carries over to 5-Star Mariners. Earning status in Disney Cruise Line's Castaway Club loyalty program is about as simple as can be — even after a recent upgrade that brought an all-new tier.

Captain's Club Partnerships

The flyer in our cabin specifically stated that the Captain’s Club Cocktail Hour was excluded on embarkation day for whatever reason. Excluding embarkation day isn’t a huge deal, but when compared to Royal Caribbean’s daily voucher allowance that starts on the first day, it is notable. During the first day of our cruise on Celebrity Silhouette, we were bummed to find out that there was no happy hour for Captain’s Club members that evening. My sister and I enjoyed multiple cocktails each evening during happy hour and most enjoyed Sunset Bar. On our final evening, we sipped on a fruity concoction from the bartender while listening to live music while we sailed away from Nassau and back to Miami. You can have unlimited cocktails during happy hour, so I will definitely choose a later dining time on my future Celebrity Cruise to take advantage of this happy hour.

Ways to Earn Points

celebrity cruise loyalty program

Holland America cruisetours in Alaska typically combine a seven-night Alaska cruise with a few days touring the state in motorcoaches or by train. As mentioned above, Disney fans are known to snag all the good cabins for a popular sailing the moment a trip goes on sale. As you can see, you're not going to earn a million points via Celebrity's Power Up Points promotion. But, it may be worth it to monitor the program and see what other tasks Celebrity adds to the list of those that generate points that can convert to Captain's Club tier points. If you're just a few points shy of graduating to Celebrity's next elite status tier, the Power Up Points program may help push you over the edge. The new Power Up Points program works in tandem with the CC points you earn by cruising with Celebrity.

Celebrity Cruises Captain’s Club: The Ultimate Guide

Perhaps the best reward is the free cruise that members receive upon becoming a Zenith member. You and a partner can use the free cruise on 7-night Caribbean or Bermuda sailings for every 3,000 points earned. Classic members receive access to exclusive Welcome Events, 10% off an internet package or package upgrade, one free scoop of gelato, and one pre-cruise category upgrade through Aqua Class. Captain’s Club Members earn points based on the number of days spent on a Celebrity cruise ship and the room category booked. At the highest tier of the loyalty program, Zenith, the Captain’s Club offers one of the most spectacular rewards any cruiser can ask for—a free cruise for two.

Celebrity’s Captains Club has reciprocity with Royal Caribbean’s Crown & Anchor Society. The status matching between these two brands means you can match your Captain’s Club tier level to the Crown & Anchor Society and vice versa. As another plus, those sailing on the Celebrity Apex or Celebrity Beyond can participate in Create & Pour, a paint and sip event led by one of the ship’s artists.

Elite Tiers in Celebrity’s Captain’s Club

Offer is not available for pre-cruise purchase and is only available onboard. Bonus Card(s) requires the purchase of Deal or No Deal Card package. Card(s) redeemable at Casino cage and expires at the end of the voyage. Entries issued all at once and are not redeemable for cash or onboard credit. You must have an established folio account to play, be at least 18 years old (21 on Alaska sailings) and must be present to win.

Elite members receive a slew of benefits onboard Celebrity cruise ships, including some that we didn't even have time to pursue. On my recent 4-night spring break sailing, I used my Royal Caribbean loyalty perks onboard Celebrity Silhouette for the first time - and it saved me a lot of money. This was my first cruise with Celebrity, so I didn't know what to expect. The Crown & Anchor Society is the cruise line's program that rewards cruisers for showing loyalty to Royal Caribbean. After just one cruise, you can start earning points towards different tiers of status with the cruise line.

Experience dedicated, personal service in Concierge Class staterooms, or make every day a spa day when you book our AquaClass® staterooms. The Three Star tier also comes with an onboard credit of $75 per person for every cruise you take. The Yacht Club point-earning system is relatively straightforward. In most cases, members earn 1 point for every day they sail on a Windstar Cruises vessel. Being loyal to Princess finally starts paying off in a bigger way once you reach the Platinum level of the Captain's Circle program.

Properties include modern Aria®, luxurious Bellagio®, namesake MGM Grand®, and MGM's other fabulous resorts around the world. Yacht Club members at all four tiers get a 5% discount on fares when booking a cruise. But it gets even better if you book a cruise while on board a Windstar ship or within 60 days of departing one. In such cases, Yacht Club members will get an additional 5% discount on fares — bringing the total savings to 10%.

At the very top, Zenith members receive one of the best rewards every avid cruiser dreams about – a free cruise for two. Celebrity Cruises' Captain's Club program has some reciprocal rewards with Le Club Voyage on Azamara and the Crown & Anchor Society on Royal Caribbean, Celebrity's sister cruise lines. Whether we would actually pay this much to enjoy the thermal spa is up in the air, but I absolutely loved the ambiance and experience.

The Platinum tier also brings matching status in the loyalty program of Royal Caribbean's sister line, Celebrity Cruises. Royal Caribbean’s three highest tiers of loyalty - Diamond, Diamond Plus and Pinnacle - can only receive Elite member status on Celebrity Cruises through the reciprocity program. To reach Elite Plus or Zenith status, you must earn points by sailing on Celebrity’s cruise ships and earning the status. Celebrity Cruises' loyalty program revolves around the Captain's Club, a tier-based program that rewards clients for their regular business. The top four tiers are Preview, Classic, Select, Elite, Elite Plus and Zenith Tiers.

When I take a 12-night cruise, it would be great to receive a 30%-50% discount on internet service, although any discount is still awesome. Anyone who is in enrolled in either Royal Caribbean’s or Celebrity’s loyalty programs will automatically receive benefits while sailing on either cruise line. Because Royal Caribbean and Celebrity Cruises are owned by the same parent company, the two cruise lines actually have a status reciprocity program. Celebrity’s Loyalty Match program allows cruisers to receive comparable benefits from Royal Caribbean’s Crown and Anchor Program when sailing on Celebrity cruise ships.

That may not seem like much of a head start, but it can be a real advantage when trying to snag the perfect cabin on a hot new itinerary. Disney fans are known to snap up the best cabins — if not all the cabins — on unique new sailings very quickly. Even at the highest Diamond level of its VIFP Club program, Carnival is still a little stingy with the perks.

Royal Caribbean makes a major loyalty program change - TheStreet

Royal Caribbean makes a major loyalty program change.

Posted: Sat, 04 Nov 2023 07:00:00 GMT [source]

When you reach the Zenith tier, you get a free seven-night Caribbean or Bermuda cruise in a veranda stateroom. Celebrity Cruises Captain's Club membership tiers are based on Club Points. After November 25, 2013, credits were converted to Club Points at a ratio of 1 credit to 30 Club Points. Club Points are earned based on stateroom category purchased and length of cruise including Cruisetours.

Celebrity Cruises has a new way to earn loyalty points: Is it worth it?

celebrity cruise loyalty program

While convoluted, this system actually works to your advantage, as you have two ways to reach higher tier levels. As we'll explain below, you can qualify for elite status either through your cruise credit count or your cruise day count, whichever number gets you to your goal first. The Gold level bumps up the discounts on photos and spa treatments to 25% and 20%, respectively. It also brings valuable perks such as a 50% discount on a bag of laundry, priority tender tickets (for applicable ports) and priority disembarkation (for U.S. citizens only).

Power Up Points with Celebrity Cruises

Unlike Royal Caribbean and some other lines, it doesn't give members a free cruise upon reaching this pinnacle of loyalty status. In short, once you're at the Platinum level, you'll suddenly find yourself bumped to the front of the line from the moment you arrive at a ship until the moment you leave. Priority boarding means you'll get on the ship more quickly than other passengers, giving you more time on your first day to enjoy its offerings.

celebrity cruise loyalty program

Select

Platinum members can make advance bookings for onboard cruise activities up to 120 days before sailings. That's 15 days earlier than Gold members and 30 days earlier than Silver members. They can also book new Disney cruise itineraries three days before the general public. 12 points per night will be awarded to those in Celebrity, Signature, Sunset, and Royal suites. The number increases to 18 for Reflection, Penthouse, and Edge Villas.

Crossover Benefits on Royal Caribbean Sailings

Royal Caribbean and Celebrity considering merging loyalty programs in the future - Royal Caribbean Blog

Royal Caribbean and Celebrity considering merging loyalty programs in the future.

Posted: Wed, 27 Sep 2023 07:00:00 GMT [source]

Celebrity Cruises makes it possible for you to earn up to 24 Club Points per night. Club points can also be earned through the Power Up Points program offered by Celebrity Cruises. For sailings returning after February 12, 2022, Edge Villas earn 18 points per night and the Iconic Suite earns 24 points per night. Sailings that returned prior to February 12, 2022, Edge Villas earned 12 points per night and the Iconic Suite earned 18 points per night.

To my knowledge, this is not something offered on Royal Caribbean; but, it’s a perk that I really did enjoy on my Celebrity Cruise. When I asked how much a daily pass during a port day would cost to the thermal spa, we were told it’s normally $39.95. Receiving a free morning latte saved me $7 - something I wish I had known on the first morning of the cruise. I paid for my specialty coffee the first two mornings in the buffet and could have come here instead.

One of the best aspects of Celebrity Cruises’ loyalty program is the reciprocity with Royal Caribbean’s Crown & Anchor Society. This means that, even if you’ve never sailed with Celebrity before, you may be eligible for one of the top tiers in their loyalty program as a Crown & Anchor Society member. Zenith will not match to Pinnacle, as status matching does not extend to the highest tiers. To become a Pinnacle Crown & Anchor member, you have to reach 700 points through Royal Caribbean's loyalty program. There are ongoing discussions about further integrating the loyalty programs of Celebrity Cruises and Royal Caribbean International. Royal Caribbean Group owns both cruise lines, and it has hinted at combining the two loyalty programs into one cohesive plan.

Elite Plus

Royal Caribbean, Celebrity may combine their loyalty programs - Longview News-Journal

Royal Caribbean, Celebrity may combine their loyalty programs.

Posted: Thu, 28 Sep 2023 07:00:00 GMT [source]

The savings would certainly compound on a longer Celebrity cruise with the reciprocity status matching, which is something to keep in mind. Additionally, receiving a 30% discount on Internet was appreciated, although the cost of internet was unexplainably more expensive. While I wasn’t necessarily in the mood for a mimosa on this morning, I was excited to see complimentary morning cocktails on the menu.

Celebrity’s partnership with MGM Resorts allows club members to receive a complimentary tier match to MGM Rewards. This tier matching reflects a mutual recognition of loyalty, allowing you to enjoy various perks on both cruise lines​​​​. You’ll be granted Preview Member status during your first cruise with Celebrity.

Captain’s Club tiers and benefits

As members pass through these categories, they have access to a variety of benefits, including priority check-in and access to exclusive onboard events. Go Green Bonus Points will be awarded for all Captain’s Club members in a participating stateroom. Go Green Bonus Points will be equal to one extra night of points based on the member’s stateroom category for the participating voyage. Reduced rate upgrades, including those won as part of the Move Up program, will earn Go Green Bonus Points at the original stateroom category booked (not the upgraded level). Go Green Bonus Points are excluded from any other Club point promotions.

Customers staying in Wind Class suites or Deluxe suites on Star Plus Class ships will get 1.5 points for every day they sail. Those staying in Owner's suites and Classic suites on Star Plus Class vessels will get 2 points for every day they sail, as will passengers staying in the Bridge Suite on the Wind Surf. Another great perk at the Platinum level is free dinners at some of the top restaurants on Norwegian ships on every voyage of five nights or longer. Platinum members get a free dinner for two at either Cagney's, the line's signature steakhouse, or Le Bistro, its signature French restaurant — which includes a bottle of wine. They also get a free dinner for two at either churrascaria restaurant Moderno or Italian eatery La Cucina (on some ships, the restaurant offerings differ).

Unfortunately, Zenith members don’t receive Pinnacle Club status. Both cruise lines only allow members to receive the highest-tier benefits by earning the required points through the cruise line’s rewards program. Crossover benefits between the two loyalty programs are structured to reward you with equivalent benefits when sailing with Royal Caribbean. At the Elite Plus level, members receive two complimentary bags of laundry, a 15% discount on specialty dining restaurant cover charges, and complimentary specialty coffee. The most important loyalty benefits that I receive on Royal Caribbean include the discounted internet and complimentary daily drinks. I also enjoy the BOGO specialty dining and free professional photo, although these are not make-or-break benefits for me.

Ocean View Staterooms offer large windows with spectacular views.

The basic device from their ticket will be applied to another device for another guest in the stateroom if they are not also a Zenith member. If both guests are Zenith members, both will receive the premium plan (without the basic plan). When staying in the most basic cabins, such as windowless "inside" cabins, you'll earn 2 points for each day you sail. When staying in a top suite, you can earn as many as 18 to 24 points per day.

When you book your first cruise, you’re automatically enrolled as a Celebrity Cruises Captain’s Club member. After booking your cruise, you can view your membership number and points balance from your Celebrity Cruises account. The discounts you receive as a Captain’s Club member still come in handy when upgrading to the premium drink package or WiFi. Additionally, with no fee to join, there’s no reason not to be part of the Club.

Credits earned on one brand cannot be combined with points from the other cruise line loyalty programs. Passengers progress to the Classic Level after accumulating a certain number of Club Points. Customers begin to gain benefits here, such as free access to the Captain's Club Lounge, where they may relax with fellow cruisers and enjoy premium services. Additionally, Classic members receive priority embarkation, ensuring a smooth start to their cruise voyage. Elites also get unlimited free drinks from the Captain's Club menu each day, excluding embarkation day, between 5 and 7 p.m. As noted above, this isn't quite the perk it used to be since a basic drinks package is included with many bookings now as part of the line's relatively new Always Included fare tier.

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